Quality Outcome and Monitoring Systems (QOMS)

The capacity area of Quality Outcome and Monitoring Systems is often referred to simply as Getting and Using Data. Effective use of data means teams of people are getting and using the information they need at the right time to understand and improve the process of implementation, fidelity to the intended program or practice, service provision, and/or population outcomes.  

Data systems and the information from them can only help us understand and improve when combined with people and specific questions for using it. Beyond the data itself, Getting & Using Data is about people, skills to analyze and understand the data, and teams using the data to address questions and take next steps.

When Quality Outcome and Monitoring Systems are going well:

  • There is system in place that collects, analyzes, and reports data that are then used for decision making.
  • There are people clearly identified across multiple levels (backbone organization, community coalitions, service delivery agencies) that are responsible for ensuring data are collected, analyzed, reported, shared, and utilized.
  •  The data being collected are reliable, valid, and socially important to a community. When decisions are made, data are utilized to inform decisions.
  • Teams complete regular and systematic PDSA cycles to improve and optimize implementation processes.

Apply

Activity – Understanding Your Data

Build Up