Root Cause Analysis Series- Step 2 (Option C): Interrelationship Diagram

“The intent of the Interrelationship Diagram (ID) is to encourage practitioners to think in multiple directions rather than linearly so that critical issues can emerge naturally rather than follow personal agendas… The ID uses arrows to show cause-and-effect relationships among a number of potential problem factors.”1

The steps in this toolkit are:

Step 1: Problem Definition

Step 2: Problem Exploration (An introduction to causal analysis is provided, alongside 3 options for completion)

Step 3: Implementing Solutions

Step 4: Testing Chosen Strategies

1 Doggett, A. M. (2005). Root Cause Analysis: A framework for tool selection. Quality Management Journal, 12(4), 34–45. https://doi.org/10.1080/10686967.2005.11919269

In an interactive way you can issue and reasons it may exist and it’ll walk yu through the process to build the diagram.