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Root Cause Analysis: An Introduction to RCA

What is this?

In this step by step video explaining Root cause analysis (RCA), you learn that it consists of a group of problem-solving methods aiming to uncover the core causes of an identified problem.

Why is this important?

Understanding how to use a Root cause analysis tool will show how to identify a problem and to address it long term so you aren’t stuck working on the same issues over and over.

Implementation Area:  Getting and Using Data, Leadership and Implementation Teams

Stage:  Exploration/Building Readiness

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